
Night Receptionist/Porter – £24,900– London
- Our client based in the heart of London is looking for a Night Receptionist to join their team.
- The suitable candidate will provide an outstanding service to all the members, guests and visitors a professional service at all times.Experienced of working within a 3-4 star hotels.
- This role is to work on 4 days on – 4 days off based on 12 hours shifts from 20.00 – 08.00
Duties
- Welcome clients and visitors in a professional and friendly manner
- Answer all incoming calls and take messages or transfer to the relevant person
- Ensure the Reception area is presentable at all times
- Assist the clients and visitors with their luggage (over 3 floors, no lift)
- Complete check-in/check-out procedures
- Make sure client details are inserted correctly in the system
- Take and input reservation details in the system
- Liaise with housekeeping with any last minute changes
- Report any maintenance issues to the Helpdesk
- Complete floor patrols of the building to ensure security of all clients
- Familiar with the area as well as restaurants and travel
Attributes
- Excellent command of English – both written and spoken
- Experience of working within a 3 or 4 star hotel
- Ability to carry heavy luggage up the stairs
** Due to the level of applications, only suitable candidates will be contacted **
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