Night Receptionist/Porter – £24,900– London

  • Our client based in the heart of London is looking for a Night Receptionist to join their team.
  • The suitable candidate will provide an outstanding service to all the members, guests and visitors a professional service at all times.Experienced of working within a 3-4 star hotels.
  • This role is to work on 4 days on – 4 days off based on 12 hours shifts from 20.00 – 08.00

Duties

  • Welcome clients and visitors in a professional and friendly manner
  • Answer all incoming calls and take messages or transfer to the relevant person
  • Ensure the Reception area is presentable at all times
  • Assist the clients and visitors with their luggage (over 3 floors, no lift)
  • Complete check-in/check-out procedures
  • Make sure client details are inserted correctly in the system
  • Take and input reservation details in the system
  • Liaise with housekeeping with any last minute changes
  • Report any maintenance issues to the Helpdesk
  • Complete floor patrols of the building to ensure security of all clients
  • Familiar with the area as well as restaurants and travel

Attributes

  • Excellent command of English – both written and spoken
  • Experience of working within a 3 or 4 star hotel
  • Ability to carry heavy luggage up the stairs

** Due to the level of applications, only suitable candidates will be contacted **

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